Shipping Policy — SAJMO COSMETICS

At Sajmo Cosmetics, we are committed to delivering your skincare, haircare, and beauty products safely, reliably, and efficiently across the United Kingdom.

Order Processing

Orders are processed during our business hours, Monday to Friday (excluding public holidays).

• Orders placed outside business hours, on weekends, or on public holidays will be processed on the next working day.

• Processing times may be slightly extended during peak seasons, promotional periods, or due to unforeseen circumstances.

Once your order has been dispatched, you will receive a confirmation email with tracking details (where available).

Shipping Locations

We currently deliver to addresses throughout the United Kingdom.

We are working to expand our delivery service to additional regions in the future.

Delivery Timeframe

We aim to deliver all orders within 2–4 working days.

Delivery times are estimates and may vary depending on your location, courier performance, public holidays, weather conditions, or periods of high demand.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the shipping option selected.

From time to time, we may offer:

• Free shipping promotions

• Discounted delivery offers

• Limited-time shipping campaigns

Any applicable shipping offers will be clearly displayed on our website.

Order Tracking

Where tracking is available, you will receive a tracking number via email once your order has been dispatched.

If you have not received your tracking details after your order has been dispatched, please contact our customer support team.

Delivery Issues

If your order is:

• Delayed

• Lost in transit

• Delivered damaged

Please contact us within 48 hours of delivery.

Email: support@sajmocosmetics.com

We will work with the courier to investigate and resolve the issue as quickly as possible.

Incorrect Address Disclaimer

Please ensure your shipping address is accurate before completing your order.

Sajmo Cosmetics is not responsible for orders delivered to incorrectly provided addresses.

If you notice an error after placing your order, please contact us immediately. We will do our best to update your delivery details before your order is dispatched.

Business Information

SAJMO COSMETICS LTD

UNIT J4 SWAN CENTRE
4 HIGHER SWAN LANE
BOLTON, BL3 3AQ
United Kingdom

Email: support@sajmocosmetics.com

Phone: +44 7503 797609

Contact Us

For any shipping-related enquiries, please contact us at:

Email: support@sajmocosmetics.com