Politique de confidentialité

Privacy Policy — Sajmo Cosmetics

About This Policy
At Sajmo Cosmetics, we are committed to protecting your privacy and safeguarding your personal information. This policy explains what data we collect, how we use it, and your rights.

Sajmo Cosmetics LTD acts as the data controller for personal information collected through our website.

What Personal Data We Collect
We collect personal data when you interact with our website, place an order, or communicate with us.

Information You Provide Directly
• Name and contact details
• Email address
• Delivery and billing address
• Account information (if you create an account)
• Product reviews or feedback

Transaction Information
• Order details
• Payment confirmation (processed securely via third-party providers)
• Shipping information

Communication Data
• Messages sent to our customer support
• Social media interactions
• Feedback or survey responses

Automatically Collected Data
We may collect data through cookies and similar technologies, including:
• Pages viewed
• Links clicked
• Device and browser information
• Approximate location (if permitted)

How We Use Your Personal Data
We use your information to:
• Process and deliver your orders
• Provide customer support
• Personalise your shopping experience
• Improve our website and services
• Conduct analytics and research
• Prevent fraud and enhance security
• Comply with legal obligations

Legal Basis for Processing

Contractual Necessity
To process orders and deliver products you request.

Consent
Where you opt in to receive marketing communications.

Legitimate Interests
To improve our services and operate our business effectively while respecting your rights.

Marketing Communications
If you opt in, we may send you:
• Email marketing
• SMS messages (where applicable)

These may include promotions, product updates, and offers.

You can unsubscribe at any time by:
• Clicking the unsubscribe link
• Contacting us directly

We may still send essential service messages such as order confirmations.

Personalised Advertising
You may see advertisements for Sajmo Cosmetics on third-party platforms.

These may be based on:
• Cookies and browsing behaviour
• Customer audiences shared with advertising platforms

You can control this via:
• Browser settings
• Social media privacy controls

Sharing Your Data
We only share your data when necessary, including with:
• Payment providers
• Delivery partners
• Website service providers
• Legal authorities (if required)

We do not sell your personal data.

Data Security
We implement appropriate measures to protect your data from unauthorised access or misuse.

All payments are processed securely through trusted third-party providers.

Data Retention
We retain your data only as long as necessary to:
• Fulfil orders
• Meet legal obligations
• Resolve disputes
• Improve services

Your Rights
Depending on your location, you may have the right to:
• Access your personal data
• Request corrections
• Request deletion
• Restrict processing
• Withdraw consent
• Object to marketing

To exercise your rights, contact us at:
📧 support@sajmocosmetics.com

Cookies
Our website uses cookies to improve functionality and user experience.

You can manage cookies through your browser settings.
For more details, please see our Cookie Policy.

Updates to This Policy
We may update this policy from time to time. Changes will be published on this page.

Business Information
Sajmo Cosmetics LTD
Email: support@sajmocosmetics.com
Address: 315 Halliwell Road, Bolton, United Kingdom, BL1 3PF
Phone: +44 7503 797609

Contact Us
If you have any questions, contact us at:
📧 support@sajmocosmetics.com